Systems

Software built around how your business already works.

Custom CRMs, client portals and automation for businesses that have outgrown spreadsheets and off the shelf tools. Less copy and paste, fewer workarounds, and no monthly fees for features you never use.
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NewQuotedWonLive

You might need a system if...

If three or more sound familiar, a custom system usually pays for itself.

What we build.

  • Custom CRM.

    Leads, customers, jobs and follow ups in one place, using the stages your business already works in. Reminders go out without anyone remembering to send them.

  • Client portals.

    A private login where your customers see progress, documents and invoices, and pay online. Fewer "just checking in" calls.

  • Automation and integrations.

    Your tools passing information to each other. Enquiries filed, invoices raised, stock updated, without anyone touching them.

  • AI assistants.

    Assistants that know your own information and answer common questions, qualify enquiries or draft replies. A person always stays in control.

  • Learning and member platforms.

    Courses, cohorts, progress tracking and payments, on your own domain rather than someone else's platform.

How we build it.

Custom software goes wrong when it is built in one long, invisible stretch. We work in short, visible stages so you can steer as we go.

  1. Discovery.

    We map how work moves through the business today and agree what to fix first. A short paid discovery, credited against the build if you go ahead.

  2. Prototype.

    A clickable version early on, so you can see and feel it before anything is final.

  3. Build in stages.

    Each stage goes live and gets used. What we learn shapes the next one.

  4. Launch and train.

    Your data moved across, your team trained, and Care keeps it running.

Stages two and three repeat: each stage goes live, we take your feedback, and it shapes the next one.

Off the shelf or custom?

Fits your process
Off the shelf softwareYou change how you work to fit it
A Masuyo systemIt is built around how you already work
Cost over time
Off the shelf softwareMonthly fees per user, rising as you grow
A Masuyo systemA fixed build, then Care
Ownership
Off the shelf softwareYou rent it
A Masuyo systemYou own the code and the data
Changes
Off the shelf softwareYou wait for the vendor's roadmap
A Masuyo systemYou ask, we build it
Setup time
Off the shelf softwareQuick to start
A Masuyo systemTakes weeks, delivered in stages

Sometimes off the shelf is the right answer. If an existing tool will do the job, we will tell you which one and skip the build.

NewQuotedWonLive

Built in house

We run Masuyo on a system we built.

Outreach, active contracts, invoices and a client portal, all in one CRM we designed and built for ourselves. Our clients use the portal to see their project and pay.

Secure by default.

Logins
Secure accounts, with each person seeing only what they need
Data
Stored securely and backed up daily
Privacy
Built with UK GDPR in mind from the first day
Export
Your data can be exported whenever you want it

Systems usually start from £3,000. Every project is scoped and fixed in price before work begins.

See full pricing

Questions.

What is slowing the business down?

Tell us in a few lines. You will get a straight answer on whether we can help, usually the same day.

Start a project